How Many Times Do I Have To Return To Your Store?
Valerie is suing her dry cleaners for $400.00 ($100.00 for her dress and the rest is for harassment). Valerie left 10 garments to be cleaned, when she picked them up, one was missing. She was asked to come back. When she returned, she met the owner, Emmanuel. He explained to her that the beads on the dress exploded during the cleaning process. He wanted more time to clean it. Valerie agreed and came back to the store a third time. The dress was still ruined., Valerie wanted $100.00 for the dress. This is what she paid for it, several years ago. Emmanuel offered her $50.00 due to depreciation of the dress. This money was to be used in store credit. Valerie did not want store credit, she wanted to be paid for her ruined dress. Emmanuel said he would think about it and she should come back. Valerie left and came back to the store a fourth time. When she got to the store this time, Emmanuel was waiting on a customer. Valerie waited and finally Emmanuel helped her. He asked her to wait, while he pressed the dress. When he brought the dress out, he hung it up and then asked her to wait again while he called his lawyer. Valerie was tired of waiting, she took the dress and left the store. An employee of the store saw this and told Emmanuel that she was leaving with the dress. Emmanuel ran after her, yelling and then tried to stop her from driving away. He leaned on the back of the car. When another car pulled in, he had the driver block Valerie from leaving. Emmanuel called the police. The police said it was a civil matter and Valerie should take him to court. And here we are....what a major ordeal to make over a dress. I really think the police have better things to do. Although, the way Emmanuel acted, something far worse could have happened. It is never a good idea to try to stop a moving car. Why did Emmanuel have to make Valerie return to the store four times? The first time she returned, he needed to explain to her how the dress was ruined in the dry cleaning process. Emmanuel explains that his staff is not trained to tell customers this type of information. Why didn't Emmanuel call Valerie to explain about the dress? Why make her come back to the store so many times? There is no excuse for this! Valerie is awarded $50.00 for the cost of the dress. She does not get harassment, even though she was very convincing that she almost had a heart attack when Emmanuel chased her when she was trying to drive away! Valerie is satisfied with the outcome, she just wanted Emmanuel to learn that he has to be fair to people. I hope Emmanuel did learn this. I also hopes he trains his staff to explain problems to his customers. This way they do not have to keep coming back to his store unless it is to drop off and pick up clothing. What do you think?
I Want Tony Montana Back!
Tracy is suing Cindy for $1216.70. This is for the value of her cat, rent and damages to window blinds. Tracy rented her second bedroom to Cindy for $170.00 a week, including utiities. Tracy had a dog and a cat. Her Maine Coon cat, Tony Montana, and her dog were the loves of her life. When Tracy went away for a week, she asked Cindy to take care of her pets in exchange for one week's rent. While Tracy was away, she asked her friend, Roger, to keep an eye on everything. Tracy did this because Cindy had recently moved in and she did not know her that well. Why didn't she ask Roger to care for her pets? It would have made sense since Roger was her good friend? During this week, Cindy decided to move out. Tracy said when she found this out she came home early. Cindy says she was gone from Saturday to Saturday, a whole week. When Tracy got home, she said she found a sticky note from Cindy asking Roger to walk the dog. She saw that Cindy was in the process of moving out. Then, Tracy realized that Tony Montana was missing. Where was her cat? Tracy is convinced that Cindy stole her cat. Cindy says she really liked Tony, but she has two cats of her own. Where did the cat go? Maybe through the window that Cindy leaves open in her bedroom. Why does she leave the window open? Cindy says she does not allow Tony in her bedroom. Really, a cat does not try to go where it is not allowed? That is what cats do! Is Cindy responsible for Tony? I believe so, but Tracy is not able to prove that Tony was stolen. Where is Roger, Tracy's good friend? He is not able to be in court, even though he lives locally. Tracy has a recording on her phone from Roger to the Judge. Tracy starts to play it and then the Judge tells her to stop. The Judge is not able to cross-examine a recording. It seems that Roger is making up a story after the fact. If he was so worried about the cat and the dog during the week, he should have done something about it. Does Tracy have any other evidence? She has a series of text messages from herself to Cindy's boyfriend and there is nothing to prove that she knew any of the information that is included in Roger's recording. If anything, the text messages prove that Tracy is a good liar. In her text messages, she says she has two eyewitnesses to Tony's theft. She does not have any witnesses. She is willing to say anything to get her cat back. I understand her frustration, but lying about it, does not help at all. Remember, honesty is always the best policy! Since Tracy has no proof that Cindy stole Tony, she is not awarded the value of the cat. Tracy does get some of the rent money back, since Cindy was not up to date on rent when she moved out. Tracy is not able to prove that Cindy damaged the blinds, so she has to return the security deposit. This case is not about money. Tracy misses her cat and just wants him back. In the hallway, Cindy's boyfriend says that Tracy did not give the cat attention and he probably left to find a better home. Really, what does this mean? A cat does not leave to find a better home. Does anyone think that Cindy and her boyfriend helped Tony to find a "better" home?
What Happened To My Driveway?
Gary is suing Frank's paving company for $1935.00. Gary hired Frank to repave his asphalt driveway and to seal it. Frank was recommended by a neighbor. When Gary hired Frank, he also got him several more jobs in the neighborhood. Frank did those jobs before he did Gary's. Why? This is never answered. Gary is not happy with the outcome of the job. He shows pictures of the driveway. It is discolored, crumbling and deteriorating. There are even weeds growing through the asphalt. Frank explains this damage is from a snowplow. Gary says he never used a snowplow on the driveway. He only used a snow blower. Why is the driveway a gray color and bumpy looking? Franks says there is only one place in the county to buy asphalt. There is no way to be guaranteed to get the same quality material. The other driveways are perfect. Gary wants his driveway to look like those driveways. Why should he get inferior material? Frank says it is not inferior, it is just different. The weather has so much to do with it. When it is over 75 degrees outside, the asphalt gets soft and and the tires from the car can damage it. This is not the type of damage that is shown in the pictures. Remember, a picture is worth a thousand words. Should Gary have to live with an inferior job? No, he does not. The Judge awards him the $1935.00. In the hallway, Gary says he should have asked for more money. After all, it is going to cost him more to have the driveway removed before it is replaced. I think Gary should have had an estimate from a company for the removal of the driveway. I think he would have won. Whay do you think?
Please share your thoughts in the comments. Thank you for joining me today.
The most simple things can bring the most happiness.
- Izabella Scorupco
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