Sue is an interior designer. In her line of work, she deals with subcontractors. She hires Richard, a furniture maker, to redo the centerpiece of a dining room table. This table has sentimental value to Sue's clients. Sue and Richard agree on a price and have a written contract. Sue delivers the table in October and lets Richard know this is not a rush job. Everything sounds good, so far. The troubles start in January when Sue picks up the table. The centerpiece is warped, the table is not able to be used. Richard fixes it a second time. In March, the table is finished, but is it? Sue goes to pick it up and when no one answers the door, she calls the police. Richard opens the door when the police arrive. He claims he always keeps the door locked because it is a bad area. Richard has to let Sue take the table. When she is able to check it, she finds the centerpiece is still warped. When Sue calls him to complain, he returns her call and leaves a voicemail stating he wants a written apology and will only deal directly with the customers. Sue is not going to let Richard anywhere near this table again. Richard says the table was not ready to be picked up. The repair will need to be done again. Why would Sue go to his store unless she got a call from him that the table was ready? He loses even more credibility with the demand for a written apology and to keep Sue out of the picture. Richard is countersuing for the cost of the additional repairs to the table. He has no right to change the original contract. Sue gets back the money for the repair, not the additional monies she wants for lost wages from the job. With this money, she can get the table fixed properly, keep her clients happy and hopefully do more work for them. In the meantime, she needs to find a different furniture maker!
Kristi has decided she wants to "go green". When she sees Jeremiah's ad on Craigslist selling scooters, she thinks this is a great way to get to work. She calls Jeremiah at 5:00 am to ask about the scooters. She said the ad said to call anytime. This is important later on in the story. She goes with a friend to look at the scooters. After she rides both scooters, she has difficulty making up her mind. Both need some work and Jeremiah spends the entire next day fixing up the scooter Kristi picked. The next day he is delivering it to her house and she calls him and says she changed her mind and wants the other one. He turns around and goes home. She then calls him and says her friend wants to buy the other one. He works on the second scooter to prepare it for sale. He delivers both scooters to Kristi. Now he offers her $50.00 back since he was selling the second scooter to her friend. Why does he offer this? He put so much time and energy in fixing up the scooters and he delivered them to her. He also promises her he will help her out with the scooter if it has any problems. Also, he has forgotten the mat and shows her he scratched a panel and has ordered a new one. Jeremiah seems like a really nice guy, who needs to learn when a sale is final, it's final. The next day, Kristi rides the scooter to work. She has problems on the way there, describes that it cut out and she had to restart it. At the end of the day, there is a puddle of gas underneath the scooter. A coworker fixes it for her and she is able to ride it home. She calls Jeremiah and has trouble reaching him. She calls again the next day at 6:42 am. Very specific!. These early morning calls, 5:00 am and 6:42 am do not seem to phase her. When the Judge questions her about it, she replies, "the ad said anytime" and she is up early anyway. How rude to call people so early in the morning. Too bad Jeremiah did not seem bothered by the 5:00 am call and see it as a red flag! When Kristi cannot reach Jeremiah, she files the court papers. This case is occurring within 30 days of the sale. He had to leave town for awhile and he had family issues to deal with. He was going to take care of everything he promised, only if Kristi had given him the opportunity to do so. The sale is final and Kristi does not get her money back for the cost of the scooter, but she does get the cost of the repairs, the $50.00 rebate, the mat and the replacement panel. They both seem like really nice people, Kristi needs to be more patient and Jeremiah needs to stop making so many promises when he makes a sale.
Edith has been renting a house for several years. When the house is sold, she receives notice to move out. She feels she needs to move out quickly, even though the new owner, Shanaan, tells the court she gave Edith 30 days and then extended it to 60 days. Edith says that Shanaan asked her constantly when she was going to move out. Edith's son found an apartment on the internet. They sent $500.00 through Western Union to a stranger to hold an apartment sight unseen. When the Judge questions him, he very matter-of-factly says, "we were scammed". The honesty is refreshing. Edith is suing her landlord for $1500.00, the security deposit and the money she sent through Western Union. Is she kidding? The landlord had nothing to do with her losing that money. Why is the landlord keeping the security deposit? She claims Edith replaced an expensive Kohler toilet with a different one. She knows this because a Kohler toilet has a stamp on the bottom and the toilet in the house did not have the stamp. Also, she has her friend with her that recently renovated her bathroom with Kohler products. This does not make her an expert! The landlord does have pictures of damages to a door and the ladder to the attic. Edith admits her cat scratched the door because he was trying to go outside. Not looking for love, she promises he is fixed! Edith's son says the rung of the ladder was always loose. The landlord cannot keep all of the security deposit, since she is unable to provide proof of the toilet switch! She does get to keep $250.00 for the other damages. Edith's son is very truthful about the internet scam. Many people would have tried to blame someone else. Like his mom, she wanted the landlord to be responsible for their bad decision. Edith needs to learn to protect herself against scam artists. Good luck to Edith and her very honest son!
Please let me know what you think in the comments. Thank you for joining me today.
Even if you fall on your face, you're still moving forward.
-Victor Kiam
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